Information We Collect
We may collect details such as your name, phone number, email address, city, preferred dates, guest count, room or event requirements, and messages submitted through enquiry forms, calls, WhatsApp, email, or booking discussions.
We may also receive basic technical information such as browser type, device information, pages visited, referral source, and approximate usage data through hosting, analytics, or security tools.
How We Use Information
We use your information to respond to enquiries, share availability, prepare stay or event proposals, coordinate visits, manage reservations, improve guest communication, and maintain website reliability.
If you complete a booking, information may be used for check-in, billing, operational coordination, guest support, and compliance with applicable requirements.
Sharing And Retention
We do not sell personal information. Information may be shared only with service providers, payment partners, operational staff, or authorities where needed to provide services, process a request, protect the property, or comply with law.
We retain enquiry and booking information for as long as reasonably needed for business, legal, accounting, and guest service purposes.
Your Choices
You may request correction or deletion of your personal information where applicable. Some records may need to be retained where required for bookings, legal obligations, or legitimate business records.
For privacy-related requests, contact Carnival Farms using the phone or email listed on the website.